Frequently Asked Questions

Everything you need to know about your CreativeBooster beauty journey.

How long will it take to receive my order?

Standard shipping typically takes 3-5 business days within the continental US. International shipping times vary by location but generally take 7-14 business days.

Are CreativeBooster products cruelty-free and vegan?

Yes, we are committed to ethical beauty. All our products are 100% cruelty-free and we offer a wide range of vegan-friendly formulas.

What is your return policy for opened products?

We offer a 30-day satisfaction guarantee. If a product doesn't work for your skin type, you can return it for a full refund or store credit, even if it has been opened.

Can I track my shipment in real-time?

Absolutely. Once your order is processed, you will receive an email with a tracking number and a link to monitor your package's journey to your doorstep.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and interest-free installment plans through Klarna and Afterpay.

Are your beauty tools covered by a warranty?

All CreativeBooster electronic beauty tools come with a 1-year limited warranty covering any manufacturing defects or technical malfunctions.