Returns & Exchanges

At CreativeBooster, we want you to be completely satisfied with your beauty experience, which is why we offer a 30-day return policy on all products. If a product doesn't meet your expectations, we are committed to making it right through a simple and transparent exchange or refund process.

1

Initiate Your Request

Log into your CreativeBooster account and visit the 'Order History' section to select the items you wish to return and receive a unique Return Authorization Number.

2

Pack Your Items

Carefully place the unused or gently used beauty products in their original packaging, ensuring all safety seals and promotional materials are included to prevent damage during transit.

3

Ship It Back

Affix the prepaid shipping label provided in your confirmation email to the outside of your package and drop it off at any authorized carrier location.

4

Receive Your Refund

Once our quality control team inspects your return, we will process your refund to the original payment method within 5 to 7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing